Founded in 1991 by Jim Brown, United Credit Services emerged in response to Taiwan’s nascent, burgeoning credit card market. Recognizing the growing demand for outsourced collection services by banks, UCS was the first Taiwan agency dedicated solely to meet this critical need. United Credit Services is widely recognized as Taiwan’s leader in debt recovery; renowned for its innovation, reliability, and outstanding performance.
Core Values
Integrity, Creativity, Professionalism, Persistence, Speed
The company’s success in achieving its mission is rooted in its core values, which guide daily operations and optimal decentralized management decisions.
Integrity and performance are equally imbedded in the soul of UCS, but neither can be sacrificed by the other.
Creativity is at the heart of UCS, as continual investment in great ideas and ambitious goals creates value and new opportunities. Professionalism is non-negotiable at UCS, where a higher standard of conduct is insisted upon to maintain its leadership position. Persistence is demonstrated by the company’s unwavering commitment to exceed expectations and strive for perfection. UCS highly values speed, ensuring transparent, frictionless communication across its integrated digital platform, enabling agile and rapid strategy execution.