Vision & Mission

Vision

United Credit Services (UCS) is the pioneer and premier collection agency in Taiwan laying the foundation for the country’s collection industry. For over 30 years UCS has been a reliable outsourcing partner and a buyer of NPL debt portfolios, with a clientele comprising of global financial institutions. UCS is well positioned to rapidly scale to emerging markets with concentration on acquiring NPL portfolios, stabilizing the credit landscape and to play a leading role in reinforcing financial stability.
Looking forward the UCS mission is to be the NPL acquisition and recovery performance leader in every market we enter; and to maximize the benefit of all stakeholders.
Collection Services
Debt Portfolio buying & selling
Consumer Credit Consultant Services
By effectively recovering non-performing debts, UCS plays a crucial role in reinforcing the stability and health of Taiwan’s financial market. As UCS looks to the future, it remains committed to its mission and values, poised to continue its legacy of excellence and innovation.

Mission

The UCS mission is to be the NPL acquisition and recovery performance leader in every market we enter; and to maximize the benefit of all stakeholders.concentration on acquiring NPL portfolios, stabilizing the credit landscape and to play a leading role in reinforcing financial stability.

Integrity

The single most important ingredient and foundation for the trust and reputation UCS has built on year after year. We never miss an opportunity to demonstrate this value. Our survival depends on our commitment to including integrity in everyday decisions.

Professional

The only approach acceptable when serving the client. Including rtise, appearance, grooming, problem solving abil communication.

Accountability

UCS accepts responsibility for the performance results and takes initiative in swifly finding solutions instead of uses.

Persistence

We try harder, goal oriented and focused on finding new ways to achieve individual and company goals as well as client targets and expectations.

Speed

The most exciting ingredient to our business is the challenge to constantly find new ways to speed up the business process.

Creativity

We offer an environment that encourages trying new ideas and approaches to find better solutions to achieve goals, increase performance and solve problems.

Knowledge

UCS makes ongoing training and education an important part of employee career planning, development and professional growth.
We believe a good employee is a well-trained employee with the capabilities required to succeed.

Time Management

Punctuality is a UCS trademark. We take pride in our ability to be on time. We are well prepared, organized and in control of everyday events which impacts performance.

Brotherhood

Teamwork, respect, friendship, sharing & caring.

Confidence

We are the best and have been defending that position in this market for 13 years. This creates pride and confidence that comes from working hard to continually raise the standards by which all others are measured. Our client's confidence in UCS is directly reflected in the confidence of every UCS employee.